Standard shipping is 6$ for orders below 50. Orders reaching 50 qualify for free standard shipping.

Carriers may include DHL, UPS, FedEx, USPS and YunExpress. The carrier used for an individual order may depend on the destination, shipping route and operational arrangements.

All orders include shipment tracking. Tracking information is provided after the order has been dispatched and tracking data becomes available.

Please provide a complete and accurate delivery address. You may request an address change before dispatch by contacting support@vireqan.com. After dispatch, an address change cannot be guaranteed and may depend on the carrier if the parcel has already been accepted.

The 7–15 business day transit period is an estimate after dispatch, not a guaranteed delivery date. Delivery estimates may vary because of destination, carrier operations, customs processing, peak periods, weather, public holidays or other circumstances outside reasonable control. Nothing in this policy limits mandatory statutory consumer rights.

1. Contact support@vireqan.com.
2. We review the tracking information.
3. We investigate the shipment with the relevant carrier.
4. Reasonable delivery information may be requested where necessary.
5. If the parcel is confirmed lost, the available resolution will be a reshipment or refund.

Displayed product prices include applicable tax according to the website’s pricing configuration. Customs duty, import charges or customs handling charges imposed by the destination country are the customer’s responsibility where applicable, unless mandatory applicable law requires otherwise.

For cancellation, address, shipping, tracking or lost-parcel questions, contact support@vireqan.com.